CONDITIONS GÉNÉRALES DE WEB GEO SERVICES PTE LTD
RECITALS
- The Supplier is in the business of reselling Google products (for example, Google Maps and Google Cloud Platform services) and related services and providing the Services, as more particularly described in Schedule 2 (Services).
- In relation to Recital A above, the services the Supplier is providing relate to setting up the sub-billing accounts for the Customers, as such services are more particularly described in Schedule 2 (Services).
- The Supplier wishes to provide and the Customer wishes to obtain the services under these terms and conditions.
IT IS HEREBY AGREED
- Interpretation
- Clause, Schedule and paragraph headings shall not affect the interpretation of this Contract.
- A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
- The Schedules form part of this Contract and shall have effect as if set out in full in the body of this Contract. Any reference to this Contract includes the Schedules.
- A reference to a company shall include any company, corporation or other body corporate, wherever and however incorporated or established.
- Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.
- Unless the context otherwise requires, a reference to one gender shall include a reference to the other genders.
- This Contract shall be binding on, and enure to the benefit of, the parties to this Contract and their respective personal representatives, successors and permitted assigns, and references to any party shall include that party’s personal representatives, successors and permitted assigns.
- A reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time.
- A reference to a statute or statutory provision shall include all subordinate legislation made from time to time under that statute or statutory provision.
- A reference to writing or written includes email.
- Any obligation on a party not to do something includes an obligation not to allow that thing to be done.
- A reference to this Contract or to any other document referred to in this Contract is a reference of this Contract or such other document as varied or novated (in each case, other than in breach of the provisions of this Contract) from time to time.
- References to clauses and Schedules are to the clauses and Schedules of this Contract and references to paragraphs are to paragraphs of the relevant Schedule.
- Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
- Commencement and duration
- Subject to clause 7.3 below, the Term of this Contract shall commence on the Commencement Date and shall continue until:
- in relation to a Customer on a Budget Plan:
- an Order Form ceases to be active by virtue of the Customer’s prepaid volume of services being exhausted and no new Order Form being executed; or
- the Customer giving two (2) month’s written notice to terminate this Contract; or
- in relation to a Customer on a Monthly Use Plan, the Contract is terminated by the Customer giving two (2) month’s written notice to terminate this Contract; or
- the Contract is otherwise terminated in accordance with clauses 13 (Termination) or 14 (Force Majeure).
- in relation to a Customer on a Budget Plan:
- The Supplier shall provide the Services to the Customer in accordance with this Contract.
- Subject to clause 2.4 below, the Customer shall be able to use the Google Products from the Go Live Date.
- The Customer acknowledges and agrees that the Supplier is dependent on Google opening the account before the Customer can use the Google Products. The Supplier shall not be liable for any time delay caused by Google in the Customer accessing the Google Products.
- Subject to clause 7.3 below, the Term of this Contract shall commence on the Commencement Date and shall continue until:
- Services
- The Supplier shall use reasonable endeavours to manage and complete the Services.
- The Supplier shall use reasonable endeavours to meet any performance dates specified in Schedule 2 or the Order Form but any such dates shall be estimates only and time for performance by the Supplier shall not be of the essence of this Contract.
- The Supplier shall provide the Services with reasonable care and skill.
- The Customer is responsible for ensuring the Google Products are suitable for the Customer’s requirements. The Customer confirms it has carried out all due diligence in relation to the Google Products prior to entering into this Contract.
- The Supplier makes no representation or warranty that the Google Products will meet the Customer’s requirements.
- Customer’s obligations
- The Customer:
- shall co-operate with the Supplier in all matters relating to the Services;
- shall comply with the Google TOS including all access to and use of the Google Products;
- shall periodically review the Google TOS to ensure compliance with any updates;
- shall obtain and maintain any consents required from its end users to allow:
- the Supplier to perform its obligations under the Contract; and
- Google to perform its obligations under the Google TOS;
- acknowledges that Google may make changes to the Google Products and/or the terms of such Google Products. Such changes shall apply from the dates and timing specified by Google, and the Customer is responsible for staying up to date with and complying with such changes; and
- and the Supplier acknowledge and agree that they will comply with Google’s acceptable use policies as are in force from time to time.
- If the Supplier’s performance of its obligations under this Contract is prevented or delayed by any act or omission of Google or the Customer, either of their agents, subcontractors, consultants or employees, then, without prejudice to any other right or remedy it may have, the Supplier shall be allowed an extension of time to perform its obligations equal to the delay caused by Google or the Customer.
- The Customer:
- Non-solicitation
- The Customer shall not, without the prior written consent of the Supplier, at any time from the Commencement Date to the expiry of 12 months after the termination or expiry of this Contract, solicit or entice away from the Supplier or employ or attempt to employ any person who is, or has been, engaged as an employee, consultant or subcontractor of the Supplier in the provision of the Services.
- Changes
- The Supplier is entitled to change the terms of the Contract from time to time and by the Customer’s continued use of the Google Products and/or the Services, the Customer is deemed to accept and be bound by such changes to the terms of the Contract.
- Without prejudice to clause 6.1 above, the Supplier will use reasonable endeavours to notify the Customer of any changes to the terms of the Contract as soon as reasonably practicable.
- Charges and payment
- The Unit Prices and other estimated volumetric measures set out on the Order Form are indicative and are only for the purposes of the Customer managing its budget.
- The Customer acknowledges and agrees that:
- the Unit Prices set out on the Order Form are Google’s rates for the Google Products which are based on the Customer’s monthly usage, determined at the end of each month;
- unless otherwise stated, the Unit Prices set out on the Order Form are in US Dollars and the Customer is entitled to choose the currency it wishes to be invoiced in at the time the Order Form is executed;
- each month, Google will issue a report which sets out:
- the Customer’s volume usage of each Google Product for the previous month as calculated by Google;
- the Unit Price applicable to the Customer for each Google Product based on such volume usage; and
- the Charges payable for that month based on the volume usage multiplied by the Unit Price for each Google Product, as calculated by Google.
- Notwithstanding the rest of this clause 7:
- the Customer shall pay the Charges which shall be based on its actual usage of the Google Products, calculated by using the Unit Prices actually levied by Google against such actual usage by the Customer, in accordance with the terms on the Google website; and
- the Supplier shall be entitled to charge (and the Customer shall pay) for any usage of the Google Products by the Customer outside of or beyond the period of an Order Form.
- Where the Customer is on a Budget Plan and makes a prepayment, such prepayment will be used to pay for the Customer’s monthly usage of the Google Products until such prepayment is exhausted, at which point the Contract (including the Order Form) shall expire in accordance with clause 2.1.1(i) above. If the Customer wishes to continue using the Google Products, it shall execute a new Order Form.
- The Customer acknowledges and agrees that any volume discount in relation to the Unit Prices for Google Maps services shall only apply from the date that Google applies such volume discount and until that time, the Charges will not include a volume discount. Google may decide to limit the application of volume discounts at Tier6 level. Any applicable volume discount shall be calculated on the Customer’s actual usage over a given calendar month.
- Without prejudice to clause 7.6 above, the Supplier will use reasonable endeavours to notify the Customer of any changes to pricing, fees or rates as soon as reasonably practicable.The Customer acknowledges that Google is entitled to change its pricing, fees or rates at any time and such changes shall apply from the dates and timing specified by Google. The Customer will be able to see such changes in the live data via the Customer’s Google console.
- Subject to clause 7.4 above, the Supplier shall invoice in arrears the Customer at the beginning of each month for the Charges due for the previous month based on the actual usage for that previous month as set out in the report from Google referred to in clause 7.2.3 above.
- Where a Customer is on a Budget Plan, has made a prepayment and has subsequently terminated this Contract in accordance with 2.1.1(ii) above, in the event that there is a prepaid surplus amount following expiry of the notice to terminate, the Supplier shall refund the Customer such surplus amount within 30 days of expiry of the notice to terminate.
- Subject to clause 7.4 above, the Customer shall pay each invoice submitted to it by the Supplier within 30 days of receipt to a bank account nominated in writing by the Supplier from time to time.
- Without prejudice to any other right or remedy that it may have, if the Customer fails to pay the Supplier any sum due under this Contract on the due date:
- the Customer shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 7.11.1 will accrue each day at 4% a year above the Bank of Singapore’s base rate from time to time, but at 4% a year for any period when that base rate is below 0%; and
- the Supplier or Google, as applicable, may suspend all or part of the Services or Google Products respectively until payment has been made in full.
- All sums payable to the Supplier under this Contract:
- are exclusive of VAT, and the Customer shall in addition pay an amount equal to any VAT chargeable on those sums on delivery of a VAT invoice;
- shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law); and
- shall be paid in the currency stated on the applicable Order Form.
- Intellectual Property Rights
- Save as expressly granted elsewhere in the Contract, neither party will acquire any rights, title or interest in or to any of the Intellectual Property Rights belonging to the other party or other party’s licensors.
- Save as expressly granted elsewhere in the Contract:
- the Customer shall not acquire any right, title or interest in or to the Intellectual Property Rights of the Supplier or its licensors.
- the Supplier shall not acquire any right, title or interest in or to the Intellectual Property Rights of the Customer or its licensors.
- All ownership rights, title and Intellectual Property Rights in and to the content accessed through any Google Products or the Services are the property of the applicable content owner and may be protected by copyright or other applicable laws.
- The Supplier grants to the Customer a non-exclusive, non-transferable licence to use the Services and the software to access and use the Google Products, subject always to the terms and conditions of the Google TOS.
- In addition to any other remedy available to the Supplier, the Customer shall indemnify and hold harmless the Supplier in full and on demand from and against any and all direct or indirect losses, expenses or penalties (including legal fees and disbursements) and interest incurred by them howsoever arising from the matters listed below:
- Infringement of any third party’s Intellectual Property Rights by the Supplier’s use of the Customer’s technology or information in accordance with this Contract;
- any deficiency (including penalties and interest) relating to Taxes that are the responsibility of the Customer; or
- products or services offered by the Customer in relation to the Google Products.
- Compliance with laws and policies
- In performing its obligations under this Contract, the Supplier shall comply with the Applicable Laws.
- Changes to the Services required as a result of changes to the Applicable Laws shall be agreed by authorised representatives of the parties in writing.
- Data protection
- Each party shall comply with Schedule 3 (Data Protection).
- The Customer acknowledges that certain Personal Data will be transferred to Google for the benefit of the Customer obtaining the Services and accessing the Google Products. The parties acknowledge that the Customer is a Data Controller and that Google and the Supplier are each Data Processors. The Supplier will only use the Personal Data for the purposes of providing the Service and allowing Google to provide the Google Products.
- The parties acknowledge and agree that any data collected by Google as a result of the Customer’s use of the Google Products shall remain the responsibility of Google and the Supplier shall not be liable for such data.
- Confidentiality
- Each party undertakes that it shall not at any time during this Contract, and for a period of twelve months after termination of this Contract, disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party or of any member of the group of companies to which the other party belongs, except as permitted by clause 11.2.
- Each party may disclose the other party’s confidential information:
- to its employees, officers, representatives or advisers who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under or in connection with this Contract. Each party shall ensure that its employees, officers, representatives or advisers to whom it discloses the other party’s confidential information comply with this clause 11;
- if at the time of disclosure such information is publicly available;
- if the receiving party can demonstrate such information was known to it prior to the disclosing party’s disclosure of such information to the receiving party;
- if such information is independently developed by the receiving party; or
- as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
- No party shall use any other party’s confidential information for any purpose other than to exercise its rights and perform its obligations under or in connection with this Contract.
- Limitation of liability
- Nothing in this Contract limits any liability which cannot legally be limited, including but not limited to liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation;
- breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession); and
- liability for losses under clause 8.5.
- Subject to clauses 12.1, 12.3 and 12.5, each party’s total aggregate liability to the other party in connection with this Contract is limited to the greater of:
- the amount paid and payable by the Customer to the Supplier under this Contract in the relevant Contract Year; and
- fifty thousand pounds sterling (£50,000).
- The following types of loss are wholly excluded:
- Loss of profits;
- Loss of sales or business;
- Loss of agreements or contracts;
- Loss of anticipated savings;
- Loss of use or corruption of software, data or information;
- Loss of or damage to goodwill; and
- Indirect or consequential loss.
- Unless otherwise stated in the Contract, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.
- The Supplier shall be under no liability in respect of the obligations set out in the Google TOS (including warranties and indemnities). All liability arising out of the Google TOS is between Google and the Customer. However, if the Customer has an issue with an SLA, the Customer shall notify the Supplier in the first instance, so the Supplier is able to inform Google in relation to the SLA issue.
- Each party shall use all reasonable endeavours to mitigate any loss or damage suffered arising out of or in connection with this Contract.
- Nothing in this Contract limits any liability which cannot legally be limited, including but not limited to liability for:
- Termination
- Either party may terminate this Contract with immediate effect by giving written notice to the other party if:
- the other party suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 as if the words “it is proved to the satisfaction of the court” did not appear in sections 123(1)(e) or 123(2) of the Insolvency Act 1986;
- the other party commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with any of its creditors;
- a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of that other party (being a company);
- an application is made to court, or an order is made, for the appointment of an administrator, or a notice of intention to appoint an administrator is given or if an administrator is appointed, over the other party (being a company);
- the holder of a qualifying floating charge over the assets of that other party (being a company) has become entitled to appoint or has appointed an administrative receiver;
- a person becomes entitled to appoint a receiver over all or any of the assets of the other party or a receiver is appointed over all or any of the assets of the other party;
- a creditor or encumbrance of the other party attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of the other party’s assets and such attachment or process is not discharged within 14 days;
- any event occurs, or proceeding is taken, with respect to the other party in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 13.1.1 to clause 13.1.7 (inclusive); or
- the other party suspends or ceases, or threatens to suspend or cease, carrying on all or a substantial part of its business.
- The Supplier may terminate this Contract with immediate effect by giving written notice to the Customer if:
- the Customer commits a material breach of any terms of this Contract which breach is irremediable; or
- the Customer repeatedly breaches any of the terms of this Contract in such a manner as to reasonably justify the opinion that its conduct is inconsistent with it having the intention or ability to give effect to the terms of this Contract.
- Either party may terminate this Contract with immediate effect by giving written notice to the other party if the other party commits a material breach of this Contract which is remediable and fails to remedy that breach within a period of 30 days after being notified in writing to do so.
- The Supplier is entitled to terminate this Contract without cause at any time by giving at least two (2) month’s written notice to the Customer.
- The Supplier may terminate this Contract with immediate effect by giving written notice to the Customer if:
- the Customer fails to pay any amount due under this Contract on the due date for payment and remains in default not less than seven (7) days after being notified in writing to make such payment; or
- there is a change of control of the Customer.
- Notwithstanding the provisions of this clause 13, any termination under this clause is without prejudice to any other rights or remedies the relevant party may have under this Contract.
- On termination or expiry of this Contract the following clauses shall continue in force: clause 1 (Interpretation), clause 5 (Non-solicitation), clause 8 (Intellectual property rights), clause 11 (Confidentiality), clause 12 (Limitation of liability), clause 13.8, clause 15 (Waiver), clause 17 (Severance), clause 19 (Conflict), clause 23 (Governing law) and clause 24 (Jurisdiction).
- Termination or expiry of this Contract shall not affect any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination or expiry, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry.
- Either party may terminate this Contract with immediate effect by giving written notice to the other party if:
- Force majeure
- Force Majeure Event means any circumstance not within a party’s reasonable control including, without limitation:
- acts of God, flood, drought, earthquake or other natural disaster;
- epidemic or pandemic;
- terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations;
- nuclear, chemical or biological contamination or sonic boom;
- any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent;
- collapse of buildings, fire, explosion or accident;
- any labour or trade dispute, strikes, industrial action or lockouts (other than in each case by the party seeking to rely on this clause, or companies in the same group as that party);
- interruption or failure of utility service.
- Provided it has complied with clause 14.4, if a party is prevented, hindered or delayed in or from performing any of its obligations under this Contract by a Force Majeure Event (Affected Party), the Affected Party shall not be in breach of this Contract or otherwise liable for any such failure or delay in the performance of such obligations. The time for performance of such obligations shall be extended accordingly.
- The corresponding obligations of the other party will be suspended, and its time for performance of such obligations extended, to the same extent as those of the Affected Party.
- The Affected Party shall:
- as soon as reasonably practicable after the start of the Force Majeure Event, notify the other party in writing of the Force Majeure Event, the date on which it started, its likely or potential duration, and the effect of the Force Majeure Event on its ability to perform any of its obligations under the Contract; and
- use all reasonable endeavours to mitigate the effect of the Force Majeure Event on the performance of its obligations.
- If the Force Majeure Event prevents, hinders or delays the Affected Party’s performance of its obligations for a continuous period of more than two (2) months, the party not affected by the Force Majeure Event may terminate this Contract by giving one weeks’ written notice to the Affected Party.
- Force Majeure Event means any circumstance not within a party’s reasonable control including, without limitation:
- Waiver
- A waiver of any right or remedy under this Contract or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy.
- A failure or delay by a party to exercise any right or remedy provided under this Contract or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under this Contract or by law shall prevent or restrict the further exercise of that or any other right or remedy.
- Rights and remediesThe rights and remedies provided under this Contract are in addition to, and not exclusive of, any rights or remedies provided by law.
- Severance
- If any provision or part-provision of this Contract is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this Contract.
- If any provision or part-provision of this Contract is deemed deleted under clause 17.1 the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.
- Entire agreement
- The Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
- Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.
- Conflict
- Subject to Clause 19.2, in the event of and only to the extent of any conflict between the Order Form, the Terms and Conditions and the Schedules, the conflict shall be resolved in accordance with the following order of precedence:
- the Terms and Conditions and Schedule 1 (Definitions);
- Schedule 2 (Services) and Schedule 3 (Data Protection); and
- the Order Form.
- In the event of and only to the extent of any conflict between Additional Terms and these Terms and Conditions (excluding the Additional Terms), the Additional Terms shall take precedence.
- Subject to Clause 19.2, in the event of and only to the extent of any conflict between the Order Form, the Terms and Conditions and the Schedules, the conflict shall be resolved in accordance with the following order of precedence:
- No partnership or agency
- Nothing in this Contract is intended to, or shall be deemed to, establish any partnership or joint venture between any of the parties, constitute any party the agent of another party, or authorise any party to make or enter into any commitments for or on behalf of any other party.
- Each party confirms it is acting on its own behalf and not for the benefit of any other person.
- For the avoidance of doubt, the Customer acknowledges that the Supplier and Google are independent contractors and the Supplier is not Google’s agent or partner or in a joint venture with the Google.
- Third party rights
- Unless it expressly states otherwise, this Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 (“CTRPA”) to enforce any term of this Contract.
- A person who is not a party to this Contract has no right under the CTRPA to enforce any term of this Contract but this does not affect any right or remedy of any person which exists or is available otherwise than pursuant to that Act.
- No third party beneficiary may enforce, or take any step to enforce, any provision of this Contract that confers benefits on such third party beneficiary without the prior written consent of the Supplier, which may, if given, be given on and subject to such terms as the Supplier may determine.
- Any amendments or modifications to this Contract may be made, and any rights created may be altered or extinguished, by the parties without the consent of any third party beneficiary.
- Notices
- Any notice or other communication given to a party under or in connection with this Contract shall be in writing and shall be:
- delivered by hand or by pre-paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or
- sent by email to the address specified in the Order Form for each of the Customer and Supplier.
- Any notice or communication shall be deemed to have been received:
- if delivered by hand, on signature of a delivery receipt; and
- if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or at the time recorded by the delivery service; and
- if sent by email, at the time of transmission, or, if this time falls outside business hours in the place of receipt, when business hours resume. In this clause 22.2.3, business hours means 9.00am to 5.00pm Monday to Friday on a day that is not a public holiday in the place of receipt.
- This clause does not apply to the service of any proceedings or any documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.
- Any notice or other communication given to a party under or in connection with this Contract shall be in writing and shall be:
- Governing lawThis Contract and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of Singapore.
- JurisdictionEach party irrevocably agrees that the courts of Singapore shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Contract or its subject matter or formation.
ANNEXE 1 – Definitions
Agreed Terms
The following definitions and rules of interpretation apply in this Contract.
Definitions.
Additional Terms | the terms and conditions identified in the section called “Additional Terms” of the Order Form. |
Affiliate | any entity that directly or indirectly controls, is controlled by, or is under common control with another entity. |
Applicable Laws | all applicable laws, statutes, regulations and codes from time to time in force. |
Business Day | a day, other than a Saturday, Sunday or public holiday in Singapore, when banks are open for business. |
Business Hours | the period from 9.00 am to 5.00 pm on any Business Day. |
Charges | the sums payable by the Customer to the Supplier for the Services and the Customer’s use of the Google Products. |
Cloud Services Agreement | the agreement between the Supplier and Google for the cloud services, hosted services or internet services. |
Commencement Date | the date of commencement of the Contract as set out in the applicable Order Form. |
Contract | the contract for Services between the Customer and Supplier comprising of the applicable Order Form, Terms and Conditions and Schedules. |
Contract Year | a period of twelve (12) months commencing on the Commencement Date or each anniversary thereof. |
Control | has the meaning given in section 1124 of the Corporation Tax Act 2010, and the expression change of control shall be construed accordingly. |
Customer | the person, organisation or company who orders Services from the Supplier using the Order Form. |
Estimated Use | the Customer’s estimated use of the Google Products as set out in the Order Form. |
Google Asia Pacific Private Limited, a company with offices at 70 Pasir Panjang Road, #03-71, Mapletree Business City II, Singapore 117371 the operator and supplier from time to time of the Google Products, as specified under the Cloud Services Agreement. | |
Google Product(s) | the Google Maps services, Google Cloud Services or any other Google services that Google makes available to the Supplier for resale to the Customer that the Customer selects via the Supplier’s account, as further described on Google’s website, as may be updated from time to time. |
Google TOS | the terms and conditions that govern the use of the Google Products, available at Google’s website, and any related pricing and rates as set out on the Google website, all of which may be updated from time to time. |
Go Live Date | the target date by which the Customer should have access to and use of the Google Products, such target date to be set out in the applicable Order Form. |
Intellectual Property Rights | patents, utility models, rights to inventions, copyright and neighbouring and related rights, moral rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world. |
Monthly Use Plan | a monthly payment plan under which the Customer makes monthly payments in arrears to the Supplier for its actual use of the Google Products, based on the previous months volume use. |
Order Form | the order form containing the quote sent by the Supplier to the Customer with a description of the services and payment terms. |
Budget Plan | a budget plan under which the Customer makes prepayments to the Supplier for the Services and its use of the Google Products, as set out on the applicable Order Form. |
Services | the services as set out in Schedule 2 (Services), including services which are incidental or ancillary to such services. |
Schedules | the schedules attached to these Terms and Conditions. |
SLA | the applicable Service Level Agreement for the Google Products, as defined in the Google TOS. |
Supplier | WEB GEO SERVICES Pte Ltd incorporated and registered in Singapore with company number 202018042K whose registered office is at 541 Orchard Road #09-01 LIAT Towers Singapore (238881). |
Term | has the meaning set out in clause 2.1. |
Terms and Conditions | the Recitals and these terms and conditions from clause 1 to 24, plus any additional terms contained within the Additional Terms. |
Unit Price | the Google rates of a specific Google Product based on monthly usage, e.g. $7.00 per thousand for 0-100,000 volume usage. For the avoidance of doubt, this is different to the total amount charged each month which would be calculated by multiplying the Unit Price by the volume usage. |
GST | Goods and Services Tax or any equivalent tax chargeable in Singapore. |
ANNEXE 2 – Services Details
- Services
- After the Customer has provided the Supplier with a valid Google Accounts and ID Administration (GAIA) G-Mail (email address) and the contact details (full name and email address) of a technical person working within the Customer, the Supplier will:
- create a sub-billing account for the Customer; and
- deliver via email to the Customer a reference number and the necessary information for the Customer to access Customer the Google console and link their project(s) to the sub-billing account created above.
- At the time of delivery via email, the Customer is also provided with documentation explaining how to use the new sub-billing account, and
- the web page for support is https://help.webgeoservices.com.
- All use and access rights to the Google console are governed by Google and the Google Terms of Use apply.
- The Customer can contact the Supplier for support using the web page for support is https://help.webgeoservices.com and the Supplier will deal with support requests by:
- providing support around how to use the Supplier’s sub-billing account; and
- directing you to Google in relation to any support requests that should be dealt with by Google.
- The Supplier can also provide the Customer with further customisation and optimisation support on request, such support to be subject to further charges and agreed between the parties on a case by case basis.
ANNEXE 3 – DATA PROTECTION
- DEFINITIONS
“Data Controller” Has the meaning given to ‘Data Controller’, or ‘Controller’ as appropriate, in the Data Protection Laws; “Data Breach” Means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Personal Data transmitted, stored or otherwise processed; “Data Processor” Has the meaning given to ‘Data Processor’, or ‘Processor’ as appropriate, in the Data Protection Laws; “Data Protection Laws” Means any and all laws, statutes, enactments, orders or regulations or other similar instruments of general application and any other rules, instruments or provisions in force from time to time relating to the processing of personal data and privacy applicable to the performance of this Contract, including where applicable the Data Protection Act 1998, the Data Protection Bill, the Regulation of Investigatory Powers Act 2000, the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2426/2003) as amended or superseded and the GDPR (Regulation (EU) 2016/679); “Personal Data” Has the meaning given in the Data Protection Laws. - COMPLIANCE WITH DATA PROTECTION LAWS
- The parties shall each comply with their respective obligations under the applicable Data Protection Laws.
- The Customer agrees to comply with all applicable data protection and privacy laws. The Customer accepts that as between the Parties it is the data controller and the Supplier (and/or its affiliates, agents and subcontractors) is the data processor of personal data processed on the Customer’s behalf under this Agreement.
- DETAILS OF PROCESSING ACTIVITIES
- The following table sets out the details of processing as required by Article 28 of GDPR:
Purposes for which the Personal Data shall be processedPlease specify the purposes for which the Data Processor intends to process the Personal Data. To support the Services between the Supplier and the Customer and the Customer’s use of the Google Products, including: - accessing the Google console;
- communicating for support; and
- facilitating further commercial discussions in relation to using Google products.
Description of the categories of the data subjects Please specify the categories of data subject whose Personal Data shall be processed under this Contract. Customer employees. Description of the categories of Personal DataPlease specify the categories of Personal Data that shall be processed under this Contract. Personal contact details. Description of transfers of Personal Data to a country outside of the EEAPlease record transfers of Personal Data outside of the EEA, recording the country and/or international organisation and, where applicable, please document suitable safeguards. The Supplier shall not store any data outside of the EEA.For the avoidance of doubt, the Supplier is not liable for any data collected by Google as a result of the Customer’s use of the Google Products. The envisaged time limits for erasure of the different categories of Personal DataPlease specify how long you think the Personal Data will be retained for, where possible. For the Term of the Contract. General description of technical and organisational security measuresWhere possible, please describe the measures put in place under Article 32(1) GDPR. The Supplier has appropriate technical and organisational security measures, include SSL encryption and double authentication. Personal Data we work with are:
First Name
Last Name
Job Title
Business Email address
Professional Phone NumberTools we use to work with these Data:
GSuite
SalesforceAuthorised Sub-ProcessorsList the sub-processors who will process Personal Data. None.
- The following table sets out the details of processing as required by Article 28 of GDPR: